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 Frequently Asked Questions
  • What credit cards can I accept?
    You can accept Visa®, MasterCard®, American Express® and Discover®. We also offer Diner's Club® and JCB®.

  • How long does it take to start accepting credit cards?
    Our online application will only take 5 minutes to complete. Most of our merchants start accepting credit cards in 24 hours.

  • Do you offer merchant cash advance (MCA)?
    Yes we can also offer you a merchant cash advance/business funding advance with one of our preferred funding vendors. We require minimal documentation and work with leading funding companies in the industry including Advantage Approved and Quickest Advance Funders. For bad credit business owners, click here to apply online with Green.

  • I have a bad credit rating, is this a problem?
    No. National Merchant Bancard has one of the highest approval rates in the industry.

  • What is a Discount rate?
    The discount rate is the percentage of each transaction that the processing company charges to handle the transaction for you.

  • What is a Virtual Terminal?
    A web-based terminal that enables businesses to authorize, process and manage credit card transactions from any computer that has an Internet connection and a Web browser.

  • Is check software included?
    Yes. We provide all of our merchant with free* check software.

  • How will I receive payment on each of my transactions?
    After the transaction has been approved, your customer's charges are deposited directly from our processor to your bank account. Transaction deposits range from 24 to 72 hours from the date of the transaction.

  • Do I receive any training on the equipment?
    You will be fully trained on all equipment at NO charge.

  • What is an Address Verification System?
    An Address Verification System (AVS) verifies that the Address and zip code match the credit card customer.

  • What is a Gateway fee?
    A gateway fee is charged to allow merchants the ability to perform secure real-time credit card authorizations manually using a virtual terminal or on a web site over the Internet.

  • What is a Chargeback?
    A chargeback is when a customer disputes a charge on their statement by contacting the credit card company instead of contacting you. If a customer does not recognize the charge on their statement, or if they believe the amount was wrong, they may call their credit card company and ask them to investigate.


Get Started Today By Clicking The Button Below

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OUR ONLINE APPLICATION IS FAST AND SIMPLE.
** By Federal Law, All Information Provided Will Remain Confidential **

After you have completed the online application, you will be instantly notified by email regarding the status of your merchant account. If you have questions filling out our online application, please call us toll-free at: 1-866-444-9793


Please select from our list of terminals below.

E-Commerce Phone Order Retail
E-Commerce Phone Order Retail
Wireless Gift Cards Restaurant
Wireless Gift Cards Restaurant
 
No Long Term Commitment

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Testimonials

"We were looking for a service with fast response, a professional look, flexibility, easy for the customers to use, and easy for us to maintain. We chose National Merchant Bancard for our baseball glove business and couldn't be more pleased with the service. Setup was quick and easy, and operation has been very smooth with no problems at all. Their system includes many great features not included with many other services and our customers have reported that the ordering process has been very satisfactory. I would recommend National Merchant Bancard to anyone wanting to open an online business...it's a winner!"

-- James Jones, Kansas City, MO

"I own a few carts in a couple of the malls in South Florida and I'm new to this whole Internet thing. My friend helped me build a website which had everything I needed except for a credit card processing system. I called your office and spoke with Sean. I just wanted to say that he was so helpful and friendly and explained everything so clearly, that I was able to set up your system on my website by myself. I'm really excited! Thanks for having a staff that actually cares."

-- Yaron Mergui, Sunrise, FL

"It was SO quick and easy to sign up; none of the costs and difficulties the banks wanted to impose on us. You guys were definitely the fastest, cheapest, easiest, and I haven't had a lick of trouble since we signed up 6 months ago. Our trust was well-placed. Thank you!"

-- Renee Taylor, Chatsworth, CA

"I just wanted to write and tell you how happy I am to have come across your company. After searching the Internet for hours to find the best deal, I have to admit that your deal sounded almost too good to be true. But what was I suppose to think? I saw some of your freebies like your free shopping cart and free check software and it was hard for me to believe that you really offered all of this for Free. I have to tell you, I was surprised to find out that you really do offer everything you say! I'm definitely a believer. Thanks again."

-- Seth Gisser, Spring Valley, NY

 

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National Merchant Bancard is a registered MSP/ISO of HSBC Bank USA, National Association, Buffalo, NY.
American Express® and Discover Network® require separate approval.
Promotional offers brought to you by National Merchant Bancard agent 02657-002
* Restrictions apply and on approved credit.
Call (866) 444-9793 for details.